Platform Features

Hotlines and Case Intake

We empower your employees to report incidents and wrongdoing through the widest variety of channels, facilitating the creation of a true speak-up culture.

Learn more about our global hotline solutions
incident reporting

Trusted worldwide.

whistle blower policy

Industry-leading whistleblower hotline

Your employees need a safe way to raise concerns. Ensure their voices are heard using a hotline powered by WhistleBlower Security. Calls are always answered by a live agent within 30 seconds, giving employees comfort and reducing your resolution times for issues.

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whistleblower policy

An employee-friendly hotline experience

An effective hotline experience supports employees and builds a culture of trust. Our one-step reporting hotline includes direct dialling, support for over 150 languages, and trained intake specialists who are measured by the quality, not speed, of their calls.

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intake forms

Speaking up made easy

Case IQ accommodates case incident reporting through every type of intake channel available today. This includes telephone hotlines, internal and external web forms, email, secure two-way portals, and more.

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case management intake

Customizable intake forms

The Case IQ platform allows you to securely receive and store any type of electronic media in use today, including video, audio, images and documents.

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“Corporate investigators know how much their leadership worries about bad behavior on the part of employees. With Case IQ, everyone can breathe easier. You know you’ve got the tools you need to handle things the right way.

- Meric Bloch, Certified Investigations Coach

“[Case IQ] allows us to manage all our HR investigations to include Title IX with ease. We are able to assign, access and manage the investigative processes quickly and efficiently. We use the data generated for reporting to track trends and identify problem areas within the organization.”

- Administrator in Human Resources

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

“Employees are able to spend more time in the field producing billable hours versus time out of the field to complete reports.”

- Lynann DeCusatis, Interim CEO, Home Health Care Management

“Before Case IQ we had all of our cases on a spreadsheet with no analytics. Now we can run and create our own reports while being able to see every case that has come through the ER department. “

Alex McKinney HR Generalist, Spring Education Group

“A centralized complaint management system that takes complaints from our numerous intake channels, stores it and makes it accessible, all in one spot.”

- User in Banking

“Corporate investigators know how much their leadership worries about bad behavior on the part of employees. With Case IQ, everyone can breathe easier. You know you’ve got the tools you need to handle things the right way.

- Meric Bloch, Certified Investigations Coach

“[Case IQ] allows us to manage all our HR investigations to include Title IX with ease. We are able to assign, access and manage the investigative processes quickly and efficiently. We use the data generated for reporting to track trends and identify problem areas within the organization.”

- Administrator in Human Resources

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

“Employees are able to spend more time in the field producing billable hours versus time out of the field to complete reports.”

- Lynann DeCusatis, Interim CEO, Home Health Care Management

“Before Case IQ we had all of our cases on a spreadsheet with no analytics. Now we can run and create our own reports while being able to see every case that has come through the ER department. “

Alex McKinney HR Generalist, Spring Education Group

“A centralized complaint management system that takes complaints from our numerous intake channels, stores it and makes it accessible, all in one spot.”

- User in Banking

“Corporate investigators know how much their leadership worries about bad behavior on the part of employees. With Case IQ, everyone can breathe easier. You know you’ve got the tools you need to handle things the right way.

- Meric Bloch, Certified Investigations Coach

“[Case IQ] allows us to manage all our HR investigations to include Title IX with ease. We are able to assign, access and manage the investigative processes quickly and efficiently. We use the data generated for reporting to track trends and identify problem areas within the organization.”

- Administrator in Human Resources

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

“Employees are able to spend more time in the field producing billable hours versus time out of the field to complete reports.”

- Lynann DeCusatis, Interim CEO, Home Health Care Management

“Before Case IQ we had all of our cases on a spreadsheet with no analytics. Now we can run and create our own reports while being able to see every case that has come through the ER department. “

Alex McKinney HR Generalist, Spring Education Group

“A centralized complaint management system that takes complaints from our numerous intake channels, stores it and makes it accessible, all in one spot.”

- User in Banking

Intake simplified

Receiving, organizing and protecting sensitive case data is a crucially important foundation of any investigation. Case IQ ensures that you always have the right information close at hand, whenever and wherever you need it.

100% anonymous reporting

No matter how employees choose to report, they can feel secure knowing that their confidentiality will be protected throughout the process. All incident reporting and case data storage and transfer is handled in strict compliance with global privacy laws.

Multi-format evidence

The Case IQ platform allows you to securely receive and store any type of electronic media in use today, including video, audio, images and documents.

Fast, effective triage

When you adopt a system designed to capture all necessary case data and details up front, it becomes much easier to intelligently prioritize your team’s investigative efforts.

Solutions for Every Organization

Ready to learn more?

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