Keeping Denial of Service and Financial Fraud Out of Your Contact Center

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Transactions and customer interactions flowing through your contact center and other customer support lines are the financial lifeblood of your enterprise. Unfortunately, security threats such as Telephony Denial of Service (TDoS) attacks and fraudulent social engineering schemes are dramatically increasing and becoming more difficult to detect and prevent. These and other threatening, negative value calls are having a significant, operational impact on many financial, heath care, retail, emergency response, and other organizations across North America.