Elicitation Techniques: How to Get the Information You Need in Investigation Interviews

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The investigation interview is often the most valuable part of an internal investigation. Revelations by witnesses, suspects and others paint a picture of the event or incident being investigated and provide a basis of facts for the investigator to explore further.

A successful interview requires strategic planning, well-thought-out questions and an objective interviewer. Yet, many investigators fail to gather the information they need in this phase due to inadequate training in the techniques necessary to get subjects to talk. In short, they lack a full understanding of effective elicitation techniques.