LifeScan Invests in Automation and Digital Transformation with Case IQ

Organization Overview

LifeScan is a global leader in blood glucose monitoring and digital health technology and has a vision to create a world without limits for people with diabetes and related conditions. More than 20 million people and their caregivers around the world count on LifeScan’s OneTouch brand products to manage their diabetes. Together, LifeScan and OneTouch improve the quality of life for people with diabetes with products and digital platforms defined by simplicity, accuracy, and trust.

The Need

LifeScan is a world leader in blood glucose monitoring. More than 20 million patients across 90 countries depend on the company’s products to help them manage diabetes.

As part of its divestiture from Johnson & Johnson, LifeScan sought a stand-alone compliance management system with the ability to:

• Be implemented and deployed globally in a short time period
• Support a dynamic workflow
• Capture fair market value in connection with HCP
  engagements

*Lextegrity was acquired by Case IQ in 2025 and is now offered as an end-to-end suite of compliance tools.

The Solution

LifeScan partnered with Case IQ to implement its Approvals & Disclosures software in less than 90 days. LifeScan chose Case IQ’s software solution because the software:

• Was available off-the-shelf in multiple languages and could be up and running in every country where LifeScan conducts business in a short period of time
• Provided key functionality such as complex approval logic, built-in screening and robust
  reporting
• Was user-friendly and intuitive, and could be socialized throughout the company in a matter of
  weeks

The Results

LifeScan’s implementation of Case IQ’s Approvals & Disclosures software has provided compliance and the business visibility into certain of the company’s higher-risk activities.

Smart workflows and approval logic enable the appropriate business employees and functions to view aggregate spend on HCPs and other organizations at a country-level, and workflow requests can be updated by the business as needed.

Integrated screening runs automated sanctions, watchlist and adverse media checks on recipients of spend and allows users to adjudicate potential matches directly in the application.

Robust reporting provides key insights and transparency to the compliance function and management in real-time.

Manage Your Organization’s Compliance Program with Confidence Using Case IQ

Contact us today to schedule a demo or explore our extensive library of resources on best practices for compliance management, risk mitigation, and more.