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Executive Q&A: Chatting with a CHRO
A Q&A with Ashleigh Owens, CHRO at K12 Coalition
Do you dream of being an HR executive but you’re not sure how to start your career? Do you wish you could hear investigation tips and best practices directly from an HR expert? We recently interviewed Ashleigh Owens, CHRO at K12 Coalition, to hear how she started out and what she thinks is coming next in the world of human resources and employee relations.
Ashleigh brings over two decades of human resources leadership experience to her current role. She’s an expert in building teams, implementing scalable processes, and driving change within matrix-based organizations. In addition, her key career strengths include maximizing employee engagement, strategic workforce planning, change management, and developing talent management programs. Ashleigh’s coaching skills particularly emphasize leadership development.
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Case management software is an essential tool for HR and ER professionals to uncover, track, manage, investigate, and prevent employee misconduct and other workplace incidents. Read why it’s better than alternative solutions in our free buyer’s guide.
Get the GuideHow did you get started in your career? What path did you take to get to your current position?
Ashleigh Owens: I started in the recruiting space, landing a role with a firm managing our highest volume/largest clients. After helping that client source roles for a few years, they hired me onto their HR team as an HR generalist. These were the early days of my HR career, and I was learning fast on the job!
What trends are you anticipating in the HR case management/investigations space?
AO: Automation and AI are here to stay. I envision both as partners to help HR reimagine the industry, to innovate and focus on operational excellence. The same holds true in the Case IQ space; best in class tools, templates, and AI are essential.
READ MORE: CHRO Chat: One Professional’s Insights into Her Career and Best Practices for HR Investigations
What attracts you to Case IQ?
AO: Moving from [working with] large corporations to medium-sized organizations really opened my eyes to the breadth of players in the case management space and their ability to meet the needs of HR. Regardless of the size and maturity of your HR team, the integration of a [case management] tool like Case IQ can really improve not just the output, but the outcomes for your organization at large.
NOTE: If you enjoyed these insights from Ashleigh, check out our similar interview with another HR executive, Gabriela Snobrova, here.
HR INVESTIGATIONS MATURITY MODEL
What’s your organization’s maturity level?
Use this HR investigations maturity model to evaluate your current investigative procedures. Meric Bloch of Winter Investigations explains how to assess your program and gives advice on how to improve over time.
Get the ModelHow Case IQ Can Help
With Case IQ’s case management and omnichannel intake solution, HR professionals can effectively investigate incidents and misconduct and create a speak-up culture. Our platform easily integrates with your existing HRIS and other systems to reduce manual data entry and the risk of missed reports. Lastly, our award-winning BI tool analyzes your case data and provides the insights you need to make data-driven decisions, uncover problem areas, and prevent repeat incidents. Learn more about Case IQ’s all-in-one platform here.
