Employee Grievance Letter Response Template

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As an employer, it's important to take your employees' complaints seriously. Whether they have concerns with a new procedure or feel they have been discriminated against, responding to a grievance quickly, respectfully, and consistently protects both the employee and your organization's reputation.

Even if you don't launch a formal workplace investigation or implement a change as a result, a grievance response to the employee's letter shows you value their opinion. This sample grievance response letter ensures your reply is professional, compassionate, apologetic and consistent with your grievance handling policy.

This employee grievance response letter template is a free download you can use to help you improve employee satisfaction while protecting your company. While every complaint needs to be addressed slightly differently, this helpful document provides a basic structure you can use again and again. In addition, you'll find suggestions for appropriate wording and tips on what not to do.

Wondering how to respond to a grievance against you? Download this template and use it as a guide when composing employee grievance response letters.

Use our employee grievance response template to address complaints regarding:

• Compensation and benefits
• Employment and personnel policies
• Health and safety concerns
• Bullying, harassment or discrimination
• Workload or work distribution
• Work environment or conditions
• Management-employee relations
• Terms and conditions of employment
• Organizational changes
• New working practices
• and more