Conducting Financial Services Investigations with Case Management Software eBook

Learn how to reduce risk, recover more funds, and improve compliance using Case IQ’s modern case management software.

Case management software lets your organization uncover, track, investigate, and prevent almost any type of issue that affects financial institutions. With a purpose-built case management platform, you can make your investigations more effective and efficient using features including:

• AI-powered case summarization tool for easy reporting
• Configurable forms and fields
• Built-in form and HR investigation templates
• Case linking
• Integration with existing databases
• Secure, mobile-friendly platform
• Multi-channel intake

Case management software provides all the information you need to identify trends and areas of risk and compiles the data you need for thorough, secure, and compliant investigations. It helps you protect your brand, your employees, customers, and the public.

This eBook explains how one software tool can help you track and manage all investigations at your financial services business and report on results for effective risk management and prevention.

Resolve issues such as:

• Fraud
• Money laundering
• Compliance lapses
• Customer complaints
• HR incidents (e.g., harassment, discrimination, bullying)
• Employee misconduct
• Data security
• Ethical concerns
• Risk management