#Product Sheet

Case IQ vs. Ticketing Systems: Unrivaled Case Management with Expert Confidential Hotlines

Safeguard your people, business, and brand reputation when you use Case IQ instead of a ticketing system for your case management.


To build a culture of ethical transparency, you need to make it easy and safe to speak up— and you have to be able to resolve issues that are raised in a fair and timely manner. Organizations perform better when they foster a culture of honesty, openness, and respect. We love knowing that happier, more productive employees are a direct result of the software we provide.

In this product sheet, you’ll learn the benefits of using a purpose-built system like Case IQ for your case management, rather than a ticketing system. These include:

  • case management-specific functionality
  • flexibility and control
  • seamless integration with core systems
  • and more