Announcement: Introducing Case IQ’s Summarization Copilot

Investigators need a streamlined and consistent approach to resolving and reporting on incidents. To address these issues, Case IQ is proud to announce the Summarization Copilot, a state-of-the-art GenAI module designed to make the time-consuming and inconsistent case summarization process more automated, consistent, and less error-prone.

What is Case IQ’s Summarization Copilot?

With Summarization Copilot, these processes will take mere minutes, producing best practice-driven summaries that include all evidence and relevant information related to the case. The result? A dramatic improvement in efficiency across all investigators and cases, and a significant reduction in inconsistencies and errors.

Powered by Microsoft’s Azure OpenAI leveraging GPT-4’s foundational LLM (Large Language Model) technology, Summarization Copilot will process every piece of evidence, from written notes to attached files. In addition to case summarization, it offers:

• Timeline Generation: Analyzing evidence to create a chronology of events within the allegation
• Evidence Analysis: Comprehensive scans of all evidence, ensuring no detail is overlooked
• Policy & Compliance Adherence: Referencing relevant policy documents and regulations, to ensure the case summarization follows organizational directives

How Summarization Copilot Fits Into Your Processes

Errol Apostolopoulos, SVP Product for Case IQ, says, “Summarization Copilot is more than just a tool; it’s a transformative GenAI solution for workplace investigative teams. By leveraging this innovative technology, we’re not only aiding investigators but also boosting the ROI of investigative programs. Organizations can now conduct more streamlined investigations with improved decision-making. Moreover, the consistent and error-reducing outcomes ensure greater compliance and reduced organizational risk.”

Summarization Copilot is adaptable to any organization, regardless of size or the nature of investigations. From sensitive cases to complex investigations, Summarization Copilot ensures every investigation aligns with your organizational policies and industry best practices, reducing risks across every case type.

This initial launch of Summarization Copilot, with its investigator-centric functionality, marks just the beginning of our journey. In subsequent releases, we will be expanding our GenAI-powered capabilities to cater to incident reporters, policy management, supervisors, and other pivotal roles within the investigative workflow. Case IQ aims to harness the full potential of GenAI technology, ensuring end-to-end value across the entire user journey.

Watch the Summarization Copilot in action below, or view an interactive demo here.