2024 Investigative Case Management Benchmark Report from Case IQ

Created in collaboration with Phase 5 Consulting Group, Inc.

Benchmarking data is critical to the improvement of any organizational process, and investigators can benefit from understanding what their peers in other organizations are experiencing. How does your volume of cases compare to peer organizations? What percentage of cases are substantiated? What is the outcome of those substantiated cases? How do peer organizations resource the investigation function? How do they view their use of case management systems? To what extent are peer organizations leveraging AI in investigations?

To answer questions like these, Case IQ, in collaboration with Phase 5 Consulting Group Inc., conducted an in-depth benchmarking study involving over 400 North American professionals working in HR, compliance, fraud, security, and other investigative roles in the first half of 2024.

By partnering with a third-party research firm, Case IQ provides an unbiased and methodologically sound approach to collecting, analyzing, and reporting this study’s findings. This comprehensive study focuses on understanding workplace investigation statistics and processes, aiming to provide actionable insights for investigators. The findings from this study offer a detailed look into current practices and suggest improvements that can enhance investigative outcomes and efficiency.

Download our free report to see how your organization measures up and to gain invaluable insights into how you can improve your investigations program.