2024 Case IQ E&C Case Management Benchmarking Report

Created in collaboration with Phase 5 Consulting Group, Inc.

Benchmarking data is critical to optimizing ethics and compliance programs, and teams can benefit from understanding what their peers in other organizations are experiencing and steps they’re taking.

What is the case volume at other organizations? What percentage of cases are substantiated and what are the outcomes of those cases? How do similar organizations resource their investigations? How do they view their use of case management systems? How are your peers using AI in their investigations?

The benchmarking study conducted by Case IQ provides valuable insights into current ethics and compliance investigation practices and highlights key areas for improvement. By leveraging these findings and recommendations, compliance teams can enhance their investigation processes, improve case outcomes, and ensure a more effective and efficient approach to managing ethical breaches. Embracing technological advancements, optimizing intake methods, and investing in training and resources are vital steps towards achieving these goals.

In our 2024 E&C Case Management Benchmarking Report, you’ll learn insights including:

• The addition of more intake options leads to higher levels of reporting and organizational transparency.
• Teams are cautiously adopting AI for their investigative processes, making the intake, case management, and reporting/analytics processes more efficient and effective.
• Case management systems help increase case management efficiency and risk avoidance for many organizations.
• and more!

Download our report to see how you compare to your peers.