Platform Features

Hotlines and Case Intake

We empower your employees to report incidents and wrongdoing through the widest variety of channels, facilitating the creation of a true speak-up culture.

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incident reporting

Trusted worldwide.

whistle blower policy

Industry-leading whistleblower hotline

Your employees need a safe way to raise concerns. Ensure their voices are heard using a hotline powered by WhistleBlower Security. Calls are always answered by a live agent within 30 seconds, giving employees comfort and reducing your resolution times for issues.

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whistleblower policy

An employee-friendly hotline experience

An effective hotline experience supports employees and builds a culture of trust. Our one-step reporting hotline includes direct dialling, support for over 150 languages, and trained intake specialists who are measured by the quality, not speed, of their calls.

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intake forms

Speaking up made easy

Case IQ accommodates case incident reporting through every type of intake channel available today. This includes telephone hotlines, internal and external web forms, email, secure two-way portals, and more.

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case management intake

Customizable intake forms

The Case IQ platform allows you to securely receive and store any type of electronic media in use today, including video, audio, images and documents.

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“Corporate investigators know how much their leadership worries about bad behavior on the part of employees. With Case IQ, everyone can breathe easier. You know you’ve got the tools you need to handle things the right way.

- Meric Bloch, Certified Investigations Coach

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

“Data lives in one place, versus living on spreadsheets that could end up anywhere. That eliminates a huge risk.”

- Ben Farber, Correctional Health Services’ Senior Associate Director for Planning and Analysis, NYCHH

“[Case IQ] was easy to set up, learn and use. A much better way to collect incident information and trend data. This enables our organization to craft smarter risk management strategies.”

- Lance Norris, HSE Director, REDI Services Inc.

“The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ].”

- Peter B., Senior Consumer Service Officer

Everyone needs [Case IQ]. Our human resources department uses it to track “situations” that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

“Corporate investigators know how much their leadership worries about bad behavior on the part of employees. With Case IQ, everyone can breathe easier. You know you’ve got the tools you need to handle things the right way.

- Meric Bloch, Certified Investigations Coach

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

“Data lives in one place, versus living on spreadsheets that could end up anywhere. That eliminates a huge risk.”

- Ben Farber, Correctional Health Services’ Senior Associate Director for Planning and Analysis, NYCHH

“[Case IQ] was easy to set up, learn and use. A much better way to collect incident information and trend data. This enables our organization to craft smarter risk management strategies.”

- Lance Norris, HSE Director, REDI Services Inc.

“The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ].”

- Peter B., Senior Consumer Service Officer

Everyone needs [Case IQ]. Our human resources department uses it to track “situations” that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

“Corporate investigators know how much their leadership worries about bad behavior on the part of employees. With Case IQ, everyone can breathe easier. You know you’ve got the tools you need to handle things the right way.

- Meric Bloch, Certified Investigations Coach

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

“Data lives in one place, versus living on spreadsheets that could end up anywhere. That eliminates a huge risk.”

- Ben Farber, Correctional Health Services’ Senior Associate Director for Planning and Analysis, NYCHH

“[Case IQ] was easy to set up, learn and use. A much better way to collect incident information and trend data. This enables our organization to craft smarter risk management strategies.”

- Lance Norris, HSE Director, REDI Services Inc.

“The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ].”

- Peter B., Senior Consumer Service Officer

Everyone needs [Case IQ]. Our human resources department uses it to track “situations” that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

Intake simplified

Receiving, organizing and protecting sensitive case data is a crucially important foundation of any investigation. Case IQ ensures that you always have the right information close at hand, whenever and wherever you need it.

100% anonymous reporting

No matter how employees choose to report, they can feel secure knowing that their confidentiality will be protected throughout the process. All incident reporting and case data storage and transfer is handled in strict compliance with global privacy laws.

Multi-format evidence

The Case IQ platform allows you to securely receive and store any type of electronic media in use today, including video, audio, images and documents.

Fast, effective triage

When you adopt a system designed to capture all necessary case data and details up front, it becomes much easier to intelligently prioritize your team’s investigative efforts.

Solutions for Every Organization

Ready to learn more?

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