“A centralized complaint management system that takes complaints from our numerous intake channels, stores it and makes it accessible, all in one spot.”
Case IQ’s open, flexible approach to integrations allows you to connect seamlessly to your core systems for greater efficiency and control.
Case IQ seamlessly integrates with any Human Resource Information System (HRIS), leveraging real-time employee and manager data to alleviate the administrative workload for investigation staff.
Connect Case IQ with your CRM or ERP systems to pull in client information to help speed resolution and deliver improved customer service.
Empower your employees to access Case IQ swiftly and securely through Single Sign-On (SSO) via our integrations with leading identity providers.
Enhance your investigation management and reporting capabilities by seamlessly integrating Case IQ with your existing ticketing systems.
We’ve built Case IQ to be able to transfer data seamlessly to and from virtually any existing system you’re using today. Our open API, SFTP protocols, and bulk data upload capabilities mean that you can leverage your existing data and infrastructure, and rely on Case IQ to handle your sensitive case information.