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Employers should strive to respond to every employee grievance in a timely, fair manner to promote a culture of understanding in your workplace. A strong grievance handling policy streamlines the response process, making it faster and easier to manage employee grievances.

Outlining the definition of a grievance, how to file a grievance, employee rights and grievance handling procedures in a formal policy not only makes managing employee grievances simpler, it can also protect your organization from reputation damage or costly legal fees.