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How to Amplify Your Compliance Program in the New Age of Anti-Woke (DEI)

by Shannon Walker, EVP of Strategy at Case IQ


In today’s rapidly changing business, political, and social landscape, organizations face numerous challenges, not only from economic fluctuations but also from a rising tide of anti-Diversity, Equity, and Inclusion (DEI) sentiment. During these tumultuous times, the importance of compliance and the empowerment to speak up cannot be overstated.

Studies have shown that in tough economic times, employees may experience decreased job satisfaction while also dealing with increased stress and other negative behaviors like increased substance use or abuse.  A lack of organizational commitment to address all of this can also lead to nefarious behaviors towards the organization itself. Leaders need to be aware of the external threats to employee engagement and continue to provide support and strategies around employee mental wellness, job satisfaction, and productivity.

Research has suggested the need to manage the organization’s ethical behavior is even more imperative in times of economic downturn and managers need to devote more attention to prevent employees’ unethical behavior and its influence on organizations’ actions.

This blog will explore why these elements are critical for fostering a healthy workplace culture that is resilient in the face of adversity.

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The Importance of Compliance

1. Protecting the Organization’s Integrity

Compliance ensures that businesses adhere to legal and ethical standards. This is essential in maintaining operational integrity, especially when economic pressures might tempt organizations to cut corners. Compliance can also help ensure employees’ perceptions and behaviors are aligned with organizational goals and expectations.

 

2. Building Trust with Stakeholders

Adhering to compliance guidelines fosters trust among employees, customers, investors, and the community. In uncertain times, stakeholders are more likely to support organizations that demonstrate ethical behavior.

In times of uncertainty, employees look to their leaders not only for information but for reassurance and direction. This means leaders need to deliver clear, concise messaging, especially when dealing with sensitive or confidential information. Leaders also need to dig deep—really invest in the foundation. It is kind of like renovating a house—wallpaper and paint can only take you so far. If there are cracks in the foundation, cheap fixtures and Band-Aid fixes will prove to be far more expensive and potentially damaging in the long term.

 

3. Mitigating Risks

Economic uncertainty can lead to increased risks, including fraud and misconduct. A robust compliance program helps to identify and mitigate these risks proactively, protecting the organization from potential legal and financial repercussions.

Third party risk assessments, compliance monitoring software, disclosures, speak-up hotlines, training, and well-defined policies are all building blocks that can protect the organization and ensure employees and other stakeholders are playing on the same field.

 

Speaking Up: A Vital Component of Organizational Resilience

1. Empowering Employees

Ensure the tools you currently have in your speak-up toolbox are working and are available to all of your employees. Encouraging a culture of openness allows employees to voice their concerns regarding unethical practices or discrimination. In a climate of economic uncertainty, it’s vital for organizations to remain attuned to the experiences of their workforce.

Additionally, when management reaches out and states they want to hear from their team members and feedback is given, it is essential that management acknowledges and responds to the feedback. When feedback is only a one-way motion, trust and respect for the process is broken.

Finally, celebrating and recognizing employees who contribute to the culture of speaking up can reinforce its value.

 

2. Enhancing Innovation and Problem-Solving

Diverse perspectives contribute to innovative solutions. When employees feel safe to share their ideas and concerns, it fosters a culture of collaboration that can lead to better decision-making during tough economic times. Psychological safety requires allowing for diverse opinions and perspectives, active listening, and admitting mistakes without fear of ridicule or negative consequences.

 

3. Addressing Anti-DEI Sentiment

Speaking up against anti-DEI sentiments is crucial to promote a culture of inclusion. Employees who voice their concerns about discrimination or inequities contribute invaluably to a healthier work environment and upholding the organization’s commitment to DEI.

With the pendulum swinging against DEI strategies in many organizations, it is even more important to ensure speak-up hotlines and anti-retaliation policies are amplified and supported. If victims or bystanders can’t effectively raise DEI-related concerns, everyone is at risk.

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How Organizations Can Foster Compliance and a Speak-Up Culture

1. Implementing Training Programs

Regular training sessions on compliance and speaking up can equip employees with the knowledge and tools they need to navigate challenges effectively.

Continue to be curious. Engage with new technologies such as AI that can help proactively identify issues that may be coming your way and can influence the types of training or other supports you can offer your employees.

 

2. Establishing Clear Reporting Channels

Organizations should provide accessible and anonymous reporting mechanisms to help employees voice their concerns without fear of retaliation. Make your reporting mechanisms easy to use and promote them often via company-wide emails, training, physical posters, and reminders from managers to their teams.

 

3. Leadership Commitment

Leaders must model compliance and transparency. When management actively supports these values, it encourages a top-down approach that permeates the company culture.

Create an alliance of culture champions throughout the organization. These are individuals from different functions and regions of the organization who can carry the message and feedback from their peers back to the leadership team. It is a critical path to success to ensure you have culture champions empowered, engaged, and ready to provide support both to front-line team members and back up to leadership.

 

Conclusion

In conclusion, a recent ECI survey showed that in strong ethical cultures, 18 percent of employees observed misconduct. In weak ethical cultures, that number jumped to 87 percent. Compliance and the encouragement of speaking up are vital elements in both supporting ethical organizational culture and navigating economic uncertainty as well as combating anti-DEI sentiment. By prioritizing these aspects, organizations not only safeguard their integrity but also position themselves as resilient and forward-thinking entities ready to tackle the challenges ahead. As we navigate these uncertain waters, let us remember that every voice matters in creating a culture that values diversity, equity, and inclusion, reinforcing the foundation of a healthy and adaptive workplace.